Shipping Policy
Last updated November 2026
Overview
Every Pelage Club piece is made to order. We start making it when you order, so nothing sits in a warehouse waiting for a sale.
Making Time
Making takes 3-7 business days. You get an email with a tracking number when your order ships.
Delivery
Orders travel door to door with international couriers (such as DPD or DHL), usually about 10 days after dispatch. Most orders arrive 16-27 days after ordering. Import duties are covered by us: if a courier ever asks you for a fee, contact us before paying.
Shipping Cost and Payment
Free shipping on orders over $150. Below $150, shipping is $4.99. Cash on delivery is not available for made-to-order pieces; you pay online by card, Apple Pay or Google Pay.
Delays
We are not responsible for delays caused by the courier, customs, or circumstances outside our control. Delivery times are estimates and not guaranteed.
Contact
For shipping questions: [email protected]